Last updated: April 16, 2026
Onbookr ("we," "us," or "our") operates a booking platform that streamlines scheduling for service professionals with calendar sync, automated reminders, and subscription-based payouts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
When you create an Onbookr account, we collect your name, email address, phone number, date of birth, physical address, and profile information you choose to provide. This information is necessary to create your booking page and process transactions.
We collect booking details including appointment dates, times, service descriptions, booking notes, and communication between service providers and clients. This data enables us to facilitate bookings, send reminders, and coordinate calendar invites.
Payment processing is handled securely through your chosen payment provider — Stripe, Razorpay, or PayPal. We collect information necessary to process payments and facilitate payouts, including transaction IDs, amounts, and payout preferences. We do not store full credit card numbers. Your payment provider may independently collect and process payment data in accordance with their own privacy policy and regulatory obligations.
When you connect your Google Calendar, we access your calendar data to prevent double-bookings, block conflicting appointments, and create calendar events for confirmed bookings. We only access events necessary to manage your Onbookr bookings.
We automatically collect information about your device, browser type, IP address, pages visited, and interaction patterns to improve our service, troubleshoot issues, and enhance security.
We share your information only in specific circumstances to provide our service and comply with legal requirements:
We work with trusted third-party service providers including Stripe, Razorpay, and PayPal (payment processing), Google (calendar sync), and email/WhatsApp providers (appointment reminders). These partners access only the data necessary to perform their functions and are contractually obligated to protect your information.
When you book an appointment, we share your name, contact information, and booking details with the service provider. Similarly, providers share their availability and service information with clients through their booking pages.
We may disclose your information if required by law, to respond to legal process, protect our rights or the safety of others, or investigate fraud.
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, regular security audits, and strict access controls. Payment data is processed through PCI-compliant infrastructure provided by your chosen payment provider (Stripe, Razorpay, or PayPal). While we take reasonable precautions, no system is entirely secure, and we cannot guarantee absolute security.
We retain your information for as long as your account is active or as needed to provide services. Booking history and payment records are retained for 7 years to comply with tax and financial regulations. You may request account deletion at any time, though we may retain certain information for legal compliance and fraud prevention.
You have the following rights regarding your personal data:
To exercise these rights, contact us at support@onbookr.com.
Onbookr uses cookies and similar tracking technologies to maintain your session, remember your preferences, analyze site traffic, and personalize your experience. You can control cookie preferences through your browser settings, though disabling cookies may limit platform functionality.
Onbookr is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have inadvertently collected data from a child, we will delete it promptly.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a prominent notice on our platform. Your continued use of Onbookr after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please reach out:
By using Onbookr, you acknowledge that you have read and understand this Privacy Policy. This policy is part of our Terms of Service and governs your use of our platform.
